And we're back in action!
Posted by David N. Welton Tue, 20 Nov 2007 14:05:00 GMT
I'm impressed. I reported the problem with my laptop (purchased in the US) to Dell Germany yesterday morning at about 10AM. Today (Tuesday), a technician with a new drive stopped by my house at about noon. Now I'm busy restoring from backups, after installing Ubuntu Gutsy.
While it's certainly been a big disruption, I'm impressed with Dell's customer service.
