http://journal.dedasys.com/articles/tag/dell en-us 40 <p>I'm impressed. I reported the problem with my laptop (purchased in the US) to Dell Germany yesterday morning at about 10AM. Today (Tuesday), a technician with a new drive stopped by my house at about noon. Now I'm busy restoring from backups, after installing Ubuntu Gutsy.</p> <p>While it's certainly been a big disruption, I'm impressed with Dell's customer service.</p> Tue, 20 Nov 2007 06:05:00 -0800 urn:uuid:3f31b481-7c06-4ac6-abd9-d43314f80422 David N. Welton http://journal.dedasys.com/articles/2007/11/20/and-were-back-in-action ubuntu dell http://journal.dedasys.com/articles/trackback/1825